We'll scan the internet for any brand mentions and deliver a clear and detailed report of where your business reputation is right now. That will include scans on social media, review sites, blogs, directories, and Google Reviews.
We'll actively engage with your customer base to encourage them to post reviews of their positive experience with your brand. We'll carry out SEO on positive mentions to push these to the top of the search engine rankings, pushing negative posts off the front page. As far as negative reviews go, our reputation managers will engage with any dissatisfied customers and work with them to resolve any issues they may have, converting the negative to a positive.